The Platform
One workspace for orders, garments, delivery, payments, and branches
WashDeskOps is built for laundromats and dry cleaners that need tighter order control, clearer garment status, smoother delivery coordination, and stronger visibility across every branch they run.
Create accountORDER MANAGEMENT
Every order, tracked from intake to delivery
Track every order through intake, processing, quality checks, and handoff so staff always know what is ready, delayed, or needs attention.
- Full lifecycle: Received → In Process → Ready → Completed
- Per-garment work tasks: Sort, Wash, Dry, Iron, Pack, QC
- Real-time status visible to front desk and managers
- Batch and priority order management
Order
ORD-0041
Main Street Branch
Sarah Mitchell
Progress
Received
In Process
Ready
Out for Delivery
Completed
3× Shirts
In ProgressDELIVERY MANAGEMENT
Pickup and dropoff, fully dispatched
Run pickup and delivery without the coordination headache. Assign drivers, monitor status, and keep customer handoffs visible from start to finish.
- Pickup and dropoff job types
- Driver assignment and real-time status tracking
- GPS-coded customer addresses
- Delivery history and audit trail
Delivery Job
#D-019
Marcus Webb
Driver · Active
Pickup from
Main Street Branch
Drop off at
14 Riverside Ave
Customer
Sarah Mitchell
Order
ORD-0041
CUSTOMER MANAGEMENT
Know every customer, every time
Keep customer details, order history, saved addresses, and preferences in one profile so repeat business feels easy to manage.
- Complete customer profiles with order history
- Multiple saved addresses with GPS coordinates
- Customer value trends and repeat-order visibility
- Customer notes and preferences
Sarah Mitchell
14
Total Orders
$612
Lifetime Value
$43.7
Avg. Order
Recent Orders
ORD-0041
Jun 14, 2025
ORD-0038
Jun 10, 2025
ORD-0031
Jun 1, 2025
INVOICES & PAYMENTS
Billing that keeps up with your operation
Generate invoices from completed orders, track what is paid, and collect the payment methods your customers already use.
- Auto-generated invoices tied to each order
- Cash, MoMo, Card, and Bank Transfer support
- Payment due dates and overdue tracking
- Invoice PDF export and print-ready format
Invoice
INV-0089
Jun 14, 2025 · Main Street Branch
Billed to
Sarah Mitchell
Order
ORD-0041
Payment via
Mobile Money
Payment due by Jun 21, 2025 · 7 days remaining
Platform Capabilities
Everything you need to run the operation
Cover the daily workflow from front desk intake to garment processing, customer handoff, and branch visibility in one system.
Orders
Full order lifecycle from intake to delivery, with per-garment task tracking.
Customers
Customer profiles with addresses, order history, and GPS pickup locations.
Multi-Branch
Keep multiple branches aligned from one dashboard, with staff roles and services per location.
Delivery
Pickup and dropoff job dispatching with real-time driver status tracking.
Catalog & Pricing
Custom service catalog, garment types, and flexible price lists per branch.
Invoices & Payments
Full invoice lifecycle with Cash, MoMo, Card, and Bank Transfer support.
Inventory
Stock tracking with IN, OUT, and ADJUST movements and low-stock alerts.
Customer App
Branded iOS and Android app for your customers to book, track orders, and pay.
Learn moreReady to bring your laundry operation under control?
See how WashDeskOps handles orders, garments, deliveries, payments, staff roles, and branch visibility in one guided walkthrough.